A few days ago, some Galaxy Note 8 users found that the phone was unable to recharge and boot after the battery was depleted. Since then, Samsung has acknowledged the problem, saying only limited handsets have been affected.
Reports on the issue surfaced for the first time at the end of December, but at that time the phone had been sold in stores for nearly a quarter. In other words, given that Samsung sold millions of of the equipment in the three months before Christmas, if it is a serious battery problem, we will hear it soon.
According to Pcwelt, a German-language website, Samsung said: “Samsung is seriously responding to reports of such battery failures, and we have only received a few customer inquiries that may be related to charge management, and unfortunately we are temporarily unable to comment.”
It is not clear what caused the strange battery problem, and how to solve the problem.
Samsung has proven that it does learn from past mistakes in battery design and quality assurance. Galaxy S8 and Galaxy Note 8 are proof, not to mention all the other cheap Android handsets that Samsung has released since note 7, including the cheaper 7 FE. Samsung is likely to solve the problem.
But if you are a user of Galaxy Note 8, you should make sure that your data is backed up frequently. You can’t know if your phone is in the same situation unless you completely run out of battery power and recharge and turn it on again. So the best option is to recharge the phone before it is completely depleted, at least until Samsung gives more answers.