One of the few things that users will never tolerate in a mobile world is the presence of ads and pop-ups on their phones. Of course, but the pop-up window in the phone’s user interface or menu could be a disaster. Now it looks like Google might try something similar on the Pixel 2 series smartphone, now in the form of an investigation.
In at least one case, Pixel 2 XL popped a customer satisfaction survey on the device’s setup menu. Androidcentral website owner Andrew Martonik experienced this investigation and took a screenshot to save it. In the settings, a pop-up window appears in the lower-right corner of the screen, prompting the message “help improve the pixel smartphone: 1-minute survey.” Andrew Martonik can choose to close pop-ups or investigate, and then display several basic questions: “How satisfied are you with the phone”, “When did you start using the Pixel 2 phone” and “which company made the previous phone”.
Each question has multiple answers to choose from, and the entire survey is carried out in an expanded pop-up window. Finally, users can choose to write comments. Andrew Martonik is the only person to have experienced this problem so far, and the survey was only found on Pixel 2 XL, not standard pixel 2. It is unclear whether Google plans to extend the survey to more users.